SHIPPING POLICY

Shipping & Handling

Most orders are shipped within 2-5 business days. Orders that come in over the weekend, and/or include custom, or temporarily out-of-stock items, may be slightly delayed. Standard domestic orders are shipped via FedEx (Home Delivery/Smart Post) and are delivered within approximately 3-7 business days.

Please note: FedEx does not deliver to Post Office Boxes or Military Bases.

Other Shipping & Handling Notes

There are a couple of other notes regarding our online system and shipping services to keep in mind when placing orders online:

• If you need to make a change to your address after your order has shipped with FedEx, please contact us so that we can assist. FedEx will only allow the shipper to make changes to shipments once they are in their system.

• Your order history will only display one tracking number per order and will be listed as Completed once we have shipped the package. If you had a backorder, please contact us so that we can provide you with your second tracking number.

International/World (*Including Canada)

Customs and Import Duties

• Your order may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country.

• private dominion ships your package DDU, “duties and taxes unpaid”, and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs.

• We regret that we cannot be held responsible for any confiscations by customs. PLEASE BE AWARE THAT WE WILL NOT ISSUE REFUNDS/CREDITS FOR SEIZED ITEMS THAT ARE NOT RETURNED TO US.

• Packages returned as unclaimed or refused which have incurred returned shipping charges will be billed to your credit card.

• For more information regarding your country’s custom policies, please contact your local customs office.