16 January, 2024

Payment Failed Due to Technical Issue

Dear Ashley,

We want to inform you that there is currently a delay in processing your transaction due to a technical issue with our payment gateway. We understand the importance of a seamless payment experience and would like to provide you with some details regarding the situation.

Service Interruption:

The payment gateway integration is currently experiencing network outages, causing our web server to be less responsive. Please be assured that we are actively working to resolve this issue, and our technical team is in constant communication with our gateway provider to expedite the service restoration process.

To minimize any disruption to your payment process, we are offering a temporary workaround for adding credits to your balance: You can consider making an E-code payment or completing the transaction with Cash App using BTC.

This is a secure and convenient method that allows you to successfully complete your transaction.